Information about payments, advance amounts and booking confirmation.
Lovely Tour and Travels may require payment for taxi services, railway station transfers, airport transfers, outstation journeys and tour bookings depending on the nature of the service.
Some bookings may require an advance payment before the vehicle or travel arrangement is confirmed. The required amount will be communicated to the customer before payment.
Payment of an advance amount does not by itself replace booking confirmation. A booking is considered confirmed only after Lovely Tour and Travels confirms the arrangement with the customer.
The applicable amount may depend on the vehicle, destination, route, travel dates, duration and other agreed travel requirements.
Available payment methods may vary depending on the booking. Customers will be informed of the applicable payment method or instructions when required.
If an advance payment has been made, any remaining balance should be paid according to the payment terms communicated for the particular booking.
Where requested, customers should retain and provide reasonable proof of payment so that the payment can be identified and matched with the relevant booking.
Payments and refunds related to cancelled bookings are subject to the applicable Cancellation & Refund Policy and the terms communicated for the particular booking.
If a payment fails, is delayed or cannot be verified, the booking may remain unconfirmed until the payment issue is resolved.
If a customer changes the destination, vehicle, travel date, route or other booking details, the applicable amount may change. Any additional amount will be communicated before the change is confirmed where reasonably possible.
If a third-party payment service is used, its own terms, privacy policy and processing conditions may also apply.
Customers are responsible for providing correct payment information and completing payments through the payment method communicated by Lovely Tour and Travels.
If you believe there is an issue with a payment, please contact Lovely Tour and Travels with the relevant booking and payment details so that the matter can be reviewed.
This Payment Policy may be updated from time to time to reflect changes in our services, payment arrangements or applicable requirements.
For payment-related questions or assistance, please contact Lovely Tour and Travels directly.
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📍 Save Railway Station, Near Amb Andaura Railway Station Rd, Himachal Pradesh 177203
