Important information about booking taxi, transfers and tour services with us.
Customers can submit a booking request through the website, phone or WhatsApp. A booking request is considered an enquiry until it has been confirmed by Lovely Tour and Travels.
Customers should provide accurate details such as name, phone number, pickup location, destination, travel date, return date where applicable, passenger count and preferred vehicle.
A booking is confirmed only after Lovely Tour and Travels communicates confirmation to the customer. Vehicle availability and travel arrangements are subject to confirmation.
Certain bookings may require an advance payment. If an advance is required, the amount and payment instructions will be communicated to the customer before confirmation.
Customers may request a preferred vehicle such as Ertiga, Innova, Swift Dzire, Tempo Traveller or Urbania. The requested vehicle remains subject to availability.
Customers should provide a clear pickup location and destination. Any change to these details should be communicated as early as possible.
Customers should provide the correct travel date and preferred pickup time. Customers are requested to remain available at the agreed pickup location at the confirmed time.
Booking changes may be requested before travel. Changes are subject to vehicle availability, route requirements and applicable charges.
Customers who need to cancel a booking should contact Lovely Tour and Travels as early as possible. Cancellation and refund matters are subject to the applicable Cancellation & Refund Policy.
If the customer does not arrive at the agreed pickup location and does not communicate with us, the booking may be treated as a no-show and applicable charges may apply.
Travel schedules may be affected by traffic, weather, road conditions, road closures, government restrictions or other circumstances beyond reasonable control.
Customers are responsible for providing correct booking information and complying with reasonable travel and safety requirements during the journey.
Customers should ensure that their luggage and personal belongings are safely managed during the journey. Please check the vehicle before leaving.
Booking-related communication may take place by phone or WhatsApp. Customers should keep their contact number available for important updates regarding their booking.
For booking enquiries, confirmation or changes, please contact Lovely Tour and Travels directly.
💬 WhatsApp Booking Available
📍 Save Railway Station, Near Amb Andaura Railway Station Rd, Himachal Pradesh 177203
